Chicubes - Chicken Houses, Dog Kennels, Rabbit Hutches and much more!

These terms and conditions shall apply to all transactions conducted via the Chicubes website, via email with Chicubes, over the telephone, by text message and WhatsApp, by post with Chicubes or through facebook or any other social media platform. Please read them carefully before placing your order and print a copy for future reference. Please note that in these terms and conditions “you”, “your”, “yours” and “yourself” are references to any person ordering goods from the website, and “we”, “our” and “ours” are references to Chicubes.

Notification of changes
We may change these terms and conditions from time to time without notice. Any changes will apply to subsequent orders.


In addition to the Supplier safeguards the Customers personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data the Supplier holdS about the Customer should be processed lawfully and fairly. It should be accurate, relevant and not excessive.

The information should be kept up to date, where necessary and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. The Customer has the right to see what is held about them and correct any inaccuracies.

Order procedure
It is your responsibility to ensure that all details of any order are complete and accurate.

Placing an order
Each order shall be an offer by you to purchase goods subject to these terms and conditions. We will not be bound to supply any goods ordered until we have notified you of our acceptance of an order. We are entitled to reject any order and will notify you of any such rejection.



Prior to Commencement the Customer shall:

Confirm that the Installation area is in a safe condition for the Supplier to proceed and that adequate lighting is provided. Should the Supplier’s employees feel at any point endangered or at risk by unsafe working practices or procedures on site they will stop work until the situation is rectified, and may leave the site until they feel it is safe to return. The Supplier will not be financially penalised for any down time as a result.

Confirm that adequate Work Space and Welfare Facilities will be available for the Supplier on site as stated in the Definitions.

Confirm that all children and animals will be kept out of the Work Space for the duration of the installation.

Ensure that any Planning Permissions are in place. The Supplier will not accept responsibility for any failure on the part of the Customer for not receiving planning permission prior to any installation.

Make the Supplier aware if the site the Supplier is undertaking works on requires CSCS certification prior to arrival.

Make available any parking permits/vouchers required for the property address or road in advance, otherwise parking shall be charged extra.

Confirm the base is clear and conforms to the correct size, slope and flatness requirements. Note that the site base is required to be a minimum of 30cm larger than the total size of the installation and is recommended to be of concrete or slab construction. The Supplier will not be held responsible for any defects or damage caused by an unsatisfactory base and reserves the right to refuse to install if the base does not meet the required standard. The Supplier will not make good any Customer base or fixture utilised during Supplier installation work.

The Suppliers installation can withstand gusting winds if secured correctly onto a suitable base. The Supplier accepts no responsibility for structural integrity due to storm damage.

The Customer is responsible for fitting and connection of any heaters or extractors  or any other electrical items to mains electricity unless otherwise explicitly agreed in writing.

The Customer is responsible for disposal of packaging and other waste.

Any return visits or extra time incurred by the Supplier on site due to inability to complete the installation due to the Suppliers requirement not being met will be at extra cost to the Customer.

Sometimes product specifications change. In this event, we will do our best to provide a substitute of the same or better specifications at the same price. If you do not wish to accept this substitution, you may return it to us at our expense for a full refund of the purchase price.

Colours, Sizes and Measurements
All colours, sizes and measurements shown on the website are approximate.


The copyright in the contents of the website belongs to the Supplier with the exception of third party contributors listed within the website (who retain their own full copyright). Even where no statement is made as to copyright, it should not be assumed that the material is not copyright protected.

Intellectual property (including names, trademarks and logos) belonging to the Supplier and others appearing on the website, are to be respected and may not be used without the prior written consent of the intellectual property owners. All copyright and trademark notices, marks and disclaimers must be preserved and upheld at all times.


The description and price of the goods the Customer orders will be as stated on the Suppliers web site/proposal at the time the Customer places the order

The goods are subject to availability. If on receipt of their order the goods the Customer has ordered are not available in stock, the Supplier will inform the Customer as soon as possible.

The Supplier may modify specifications provided the modifications do not adversely affect the performance of the Products. In addition, the Supplier may furnish suitable substitutes for materials unobtainable because of priorities or regulations established by government authority, or non-availability of materials from its suppliers.

All descriptions, illustrations and any other information relating to the Products contained in the Supplier’s catalogues, brochures, price lists, advertising material and any sales or other particulars or literature are made by way of general description, are approximate only and for the general guidance and information of the Customer. They shall not constitute warranties or representations by the Supplier nor shall they form part of any Contract.

Plastic is a man-made product and is susceptible to expansion, contraction and subject to condensation in certain conditions and the Supplier cannot be held responsible for movement of panels, environmental or any other effects after erection.

If the Goods are made to the Customers pattern, drawing or specification, the Customer agrees to indemnify the Supplier against any loss in respect of any proceedings or otherwise resulting from any letters patent, copyright, registered designs, registered trademarks or any other protection subsisting in favour of any third party in any pattern, drawing or specification.

We try to ensure that the prices indicated on the website are up to date and accurate. However, we accept no liability for any errors and omissions and the final price of goods is the price in force at the time of us accepting your order. If a product has been listed at a lower price by mistake and you have ordered that product, we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or to cancel it. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the goods, a full refund will be issued.


The Supplier shall not be liable to the customer or be deemed to be in breach of the contract by reason of any delay in performing or any failure to perform any of the customer obligations in relation to the goods. If the delay or failure was due to an “Act of God”, war, strikes, lock-outs, pandemics, fire or any other cause beyond their control, or owing to difficulty arising from procurement of materials. In these circumstances, the Customer will accept any appropriate increased costs, which will be notified to the Customer at the earliest date.

Faulty Damaged Goods
If goods are found to be faulty or damaged upon delivery or not of satisfactory quality, please contact Chicubes within seven working days of receipt of the goods. We will, at our option, deliver replacement goods or refund the price paid.


The Suppler warrants to the Customer that the Goods will be of satisfactory quality and correspond with the specification to the extent that current manufacturing techniques permit.

The Supplier warrants that all Goods shall be free from defects in material and workmanship under normal use for a period of one year from delivery. This warranty does not affect the Customers statutory rights.

The Supplier warrants that it shall perform the Services substantially in accordance with the Proposal and with reasonable skill and care.

The Customer shall be responsible for determining that the Goods are suitable for the Customer’s use and that such use complies with any applicable law.

This warranty does not apply to any damage arising from fair wear and tear or failure to maintain them in good condition, wilful damage, misuse, accident or negligence by you or any third party or use otherwise than as recommended by the Supplier, failure to follow the Suppliers installation or other instructions, any alteration or repair carried out without the Suppliers approval, or any destruction caused by any animal or by adverse weather conditions. Sometimes condensation may occur on Plastic surfaces due to their non-absorbent properties.

Provided that the Customer notifies the Supplier in writing of any claimed defect in the Goods no later than three days after discovery and any such Goods are returned at the Customer’s risk to the Supplier, transportation charges prepaid, after first obtaining authorisation from the Supplier, within one year from date of delivery and upon examination the Supplier determines to its satisfaction, after a reasonable period to inspect such Goods, that such Goods are defective in material or workmanship, the Supplier shall, at its option, repair or replace the Goods, shipment to the Customer prepaid.

No Warranty claim can be accepted in respect to any goods unless and until they are returned to the Supplier for inspection or any requested photographic proof is provided.

The Supplier shall have a reasonable time to make such repairs or to replace such Goods. Any repair or replacement of Goods shall not extend the period of warranty.

This warranty is limited to a period of one year, without regard to whether any claimed defects were discoverable or latent on delivery.

In the event that the Customer would be entitled to damages against the Supplier for any breach of Warranty the Supplier shall not be liable to pay damages but shall (subject to conditions above) in their sole discretion either repair the goods at their own expense or supply replacement goods free of charge or refund all (or where appropriate part) of the price paid for the relevant goods.  This clause does not affect the Customers statutory rights as a consumer.

The Installation is provided with a 6 month warranty against faulty assembly by the Suppliers fitters.  If fixtures become faulty within the 6-month period they will be replaced. This Warranty does not cover acts of nature including damages caused by strong winds and gales; therefore, the Supplier recommends that the Installation should be covered by the Customers insurance policy.

In the case of the Customer performing an installation it is their responsibility and decision to use their own fixings where appropriate. Note that the Warranty is invalid if the Installation has been customised or completed incorrectly or modified in any way or the person claiming is not the original purchaser of the Installation.


These Terms and Conditions and any Contract between the Supplier and the Customerfor the supply of the goods and installation services will be subject to English Law, and the English Courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland shall have the right to insist upon these terms being construed in accordance with the laws of Scotland and to submit to the jurisdiction of Scottish Courts.

All goods which you intend to return must be kept in good condition whilst in your possession.

Our Details
Goods supplied from the Chicubes website are supplied by:

Brook Works,
Brook street,



These terms and conditions shall constitute the entire agreement between the parties. No variation of these terms and conditions shall be valid unless it is in writing and signed by the parties.