These terms and conditions shall apply to all transactions conducted via the Chicubes website. Please read them carefully before placing your order and print a copy for future reference. Please note that in these terms and conditions “you”, “your”, “yours” and “yourself” are references to any person ordering goods from the website, and “we”, “our” and “ours” are references to Chicubes.
Notification of changes
We may change these terms and conditions from time to time without notice. Any changes will apply to subsequent orders.
It is your responsibility to ensure that all details of any order are complete and accurate.
Placing an order
Each order shall be an offer by you to purchase goods subject to these terms and conditions. We will not be bound to supply any goods ordered until we have notified you of our acceptance of an order. We are entitled to reject any order and will notify you of any such rejection.
DUE TO COVID-19, MANUFACTURING AND DELIVERIES ARE TAKING LONGER THAN USUAL – PLEASE CONTACT US BY EMAIL IF YOU NEED AN ESTIMATED WAITING TIME.
Goods will normally be delivered within 14 days of us accepting your order. We will contact you if delivery is likely to be delayed beyond these periods. We will not be liable for any loss or damage suffered by you through any delay in delivery. including where there is any delay in delivery made by a third party courier. In this case, we will inform you as soon as possible.
Postage and Packing
Unless otherwise stated, postage and packing shall be charged in addition to the price of the goods themselves and will vary according to the delivery address, weight and size of the goods ordered, and the method of postage preferred. Delivery may be in assembled or flat pack form depending on the product ordered. Our standard delivery charges cover delivery within a 150 mile radius, please contact us for delivery prices outside this area, we do deliver nation wide and can ship overseas. More information on the postage and packaging options may be found on the website.
Full payment for any goods ordered must be made by credit or debit card in advance of delivery. All charges will be made in UK pounds sterling and payments made from other currencies will be subject to your card issuers exchange rates. We will reserve payment from your card at the time we receive your order. Payment is only taken from your card after we have checked your card details and stock availability, compiled your order and scheduled it for delivery.
All goods are advertised for sale subject to availability. In the event of us being unable to supply the goods ordered, we will inform you as soon as possible. Where goods are unavailable for any reason, we may propose to provide you with substitute goods of equivalent quality and price. Should any goods ordered not be available or any substitute goods not be to your reasonable satisfaction, we ask that you return the goods to us at your expense. If you have already paid for the substituted goods or any goods that are not available, a full refund of the purchase price will be given.
Sometimes product specifications change. In this event, we will do our best to provide a substitute of the same or better specifications at the same price. If you do not wish to accept this substitution, you may return it to us at our expense for a full refund of the purchase price.
Colours, Sizes and Measurements
All colours, sizes and measurements shown on the website are approximate.
We try to ensure that the prices indicated on the website are up to date and accurate. However, we accept no liability for any errors and omissions and the final price of goods is the price in force at the time of us accepting your order. If a product has been listed at a lower price by mistake and you have ordered that product, we will inform you as soon as possible and give you the option to either reconfirm your order at the correct price or to cancel it. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the goods, a full refund will be issued.
All goods are delivered with an unconditional 28-day money back guarantee in addition to your rights under the Consumer Protection (Distance Selling) Regulations 2000. In order to return goods under your money back guarantee, you must email us at firstname.lastname@example.org or write to us within 28 working days of delivery of the goods, and you must arrange for and pay the cost of returning the goods to us (alternatively, contact us and we can quote you for collection of the goods). We will refund the sums paid for the goods delivered to you as soon as possible, but in any event within 30 days of you giving notice to us of your intention to return the goods. If so requested, we may collect the goods being returned but the cost of collection will be charged to you and may be deducted from any refund given.
Faulty Damaged Goods
If goods are found to be faulty or damaged upon delivery or not of satisfactory quality, please contact Chicubes within seven working days of receipt of the goods. We will, at our option, deliver replacement goods or refund the price paid.
All goods which you intend to return must be kept in good condition whilst in your possession.
Goods supplied from the Chicubes website are supplied by:
These terms and conditions shall constitute the entire agreement between the parties. No variation of these terms and conditions shall be valid unless it is in writing and signed by the parties.